Effective Date: January 1, 2025

At ALCS LLC, we are committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information. By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

We collect information to provide and improve our services. The information we collect includes:

a. Information You Provide

• Contact Information: When you communicate with us via email or fill out forms on our website, we may collect your name, email address, phone number, and other details you provide.
• Payment Information: If you make a payment, we collect payment details, including billing information.

b. Automatically Collected Information

• Website Usage Data: When you visit our website, we may collect data such as your IP address, browser type, operating system, and browsing behavior using cookies and other tracking technologies.
• Email Interactions: If you engage with our email communications, we may collect information about your interactions, such as open rates and clicks.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our transportation services.
• To communicate with you regarding inquiries, promotions, updates, or service alerts.
• To process payments and manage billing.
• To analyze website performance and improve user experience.
• To comply with legal requirements and enforce our policies.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: With trusted third-party providers who assist us in operating our business (e.g., payment processors, analytics providers), under strict confidentiality agreements.
• Legal Obligations: If required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Privacy Choices

• Email Preferences: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in our communications.
• Cookies: You can control or disable cookies through your browser settings.
• Access and Update: You may request access to, correction of, or deletion of your personal information by contacting us.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective upon posting to our website, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ALCS LLC
Email: [Insert Email Address]
Phone: [Insert Phone Number]

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.